We are pleased to announce that, until further notice, HITRUST Academy will be providing Certified CSF Practitioner (CCSFP) classes in a virtual classroom environment. HITRUST is committed to providing the highest quality training experience and has designed a virtual training program consistent with those expectations.

This virtual training environment will be your only option for participating in a CCSFP class through December 31, 2020.

To enroll in a course, click here.

To read the related FAQs, click here.

Payment Policy

Tuition for the course or an exam retake must be paid prior to, or at the time of, registration. HITRUST will accept Visa, American Express, Discover, MasterCard, or a valid coupon. Coupons may be purchased with a credit card or by check.

To purchase a coupon by check, send your request to education@hitrustalliance.net. We will issue an invoice and, once the invoice is paid, provide a valid coupon. When you receive the coupon, log in to HITRUST Academy and register for the available session of your choice.

Note: If you selected a class date and did not complete a credit card purchase, you are not registered for a session. All training seats are available on a first-come, first-serve basis and are not guaranteed until payment in full has been received.

Exam Retake Policy

Certified CSF Practitioner Course

  • The Certified CSF Practitioner exam retake fee is $500. Exam retakes must be completed within 30 days of the original class end date. After 30 days, the entire class, which includes the exam, will need to be retaken to certify as a HITRUST Certified CSF Practitioner. Only one retake is allowed; the entire class must be taken if an individual fails a retake exam and wants to certify.
  • The exam retake fee must be paid in advance and is non-refundable.
  • Contact us at education@hitrustalliance.net to request an exam retake.

Certified HITRUST Quality Professional (CHQP) Course

  • The Certified HITRUST Quality Professional (CHQP) exam retake fee is $500.
  • The exam retake fee must be paid in advance and is non-refundable.
  • Contact us at education@hitrustalliance.net to request an exam retake.

If you have any questions or comments, contact the HITRUST team at education@hitrustalliance.net.

Cancellation Policy

Cancellation by HITRUST: HITRUST reserves the right to cancel a scheduled onsite session if, two weeks prior to session date, there are less than six paid participants. If a session is canceled by HITRUST for this or any reason, attendees may request a refund for the full tuition amount. Alternatively, attendees may reschedule to any session with an available seat up to three months from the date of the canceled session.

Cancellation by Attendee: Cancellation of registration by the attendee is subject to the Refund and Transfers and Substitution policies.

Required Prerequisite Work: Students must complete required prerequisite course work before class begins. Those who do not complete required pre-course work will not be allowed to take the certification exam and will not receive a refund for the course.

Refund Policy

All cancellation or change requests must be submitted in writing to education@hitrustalliance.net.

Onsite and Virtual Classes:

  • Cancellations or changes received more than 60 days prior to the class start date will receive a refund of the full tuition cost, less a $250 administration fee.
  • Cancellations or changes received 30 – 60 days prior to the class start date will be refunded 50% of the original tuition cost, less a $250 administration fee.
  • Cancellations or changes received less than 30 days prior to the class start date are non-refundable.

 
eLearning courses:

  • Requests for cancellations or changes for any online course must be received prior to the course being started.
  • Requests for cancellations or changes 30 days or less after course enrollment are eligible for a refund of the full tuition, less a $250 administrative fee.
  • Requests for cancellations or changes more than 30 days after enrollment are non-refundable.

Transfers and Substitutions

  • There are no substitutions.
  • If you are unable to attend a class that you registered for, you must cancel the registration and enroll in a new session. Standard cancellation/change and refund policies apply.

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