We are pleased to announce that, until further notice, HITRUST Academy will be providing Certified CSF Practitioner (CCSFP) classes in a virtual classroom environment. HITRUST is committed to providing the highest quality training experience and has designed a virtual training program consistent with those expectations.

This virtual training environment will be your only option for participating in a CCSFP class through December 31, 2020.

To enroll in a course, click here.

To read the related FAQs, click here.


Payment Policy

Tuition for the course or an exam retake must be paid prior to, or at the time of, registration. HITRUST will accept Visa, American Express, Discover, MasterCard or a valid coupon. Coupons may be purchased with a credit card or by check.

To pay via an invoice/check, send your request to education@hitrustalliance.net. (include the name, email and phone number of the individual the invoice should be sent to). We will issue an invoice and, once the invoice is paid, provide a coupon code. When you receive the coupon code, you may log into your HITRUST Academy account and enroll in a session.

Note: If you select a class date and do not complete a credit card purchase, you are not registered for a session and will need Academy assistance to unenroll you until you have payment method available. All training seats are available on a first-come, first-serve basis and are not guaranteed until payment in full has been received (or coupon code applied).

Cancellation Policy

Cancellation by HITRUST: HITRUST reserves the right to cancel a scheduled onsite session if, two weeks prior to session date, there are less than six paid participants. If a session is cancelled by HITRUST for this or any reason, attendees may request a refund for the full tuition amount. Alternatively, attendees may reschedule to any session with an available seat up to three months from the date of the cancelled session.

Cancellation by Attendee: Cancellation of registration by the attendee is subject to the Refund and Transfers and Substitution policies.

Required Prerequisite Work: Students must complete required prerequisite course work before class begins. Those who do not complete required pre-course work will not be allowed to take the certification exam and will not receive a refund for the course.

Refund Policy

All cancellation or change requests must be submitted in writing to education@hitrustalliance.net.

Onsite and Virtual Classes:

  • Cancellations or changes received more than 60 days prior to the class start date will receive a refund of the full tuition cost, less a $250 administration fee.
  • Cancellations or changes received 30 – 60 days prior to the class start date will be refunded 50% of the original tuition cost, less a $250 administration fee.
  • Cancellations or changes received less than 30 days prior to the class start date are non-refundable.

eLearning courses:

  • Requests for cancellations or changes for any online course must be received prior to the course being started.
  • Requests for cancellations or changes 30 days or less after course enrollment are eligible for a refund of the full tuition, less a $250 administrative fee.
  • Requests for cancellations or changes more than 30 days after enrollment are non-refundable.

Transfers and Substitutions

  • There are no substitutions.
  • If you are unable to attend a class that you registered for, you must cancel the registration and enroll in a new session. Standard cancellation/change and refund policies apply.

Exam Retake Policy

Certified CSF Practitioner Course

  • The Certified CSF Practitioner exam retake fee is $500. Exam retakes must be completed within 30 days of the original class end date. After 30 days, the entire class which includes the exam, will need to be retaken to certify as a HITRUST Certified CSF Practitioner. Only one retake is allowed; the entire class must be taken if an individual fails a retake exam and wants to certify.
  • The exam retake fee must be paid in advance and is non-refundable.
  • Contact us at education@hitrustalliance.net to request an exam retake.

Certified HITRUST Quality Professional (CHQP) Course

  • The Certified HITRUST Quality Professional (CHQP) exam retake fee is $500.
  • The exam retake fee must be paid in advance and is non-refundable.
  • Contact us at education@hitrustalliance.net to request an exam retake.

Data De-Identification Methodology Course

  • The Data De-Identification Methodology exam retake fee is $650.
  • The exam retake fee must be paid in advance and is non-refundable.
  • Contact us at education@hitrustalliance.net to request an exam retake.

If you have any questions or comments, contact the HITRUST team at education@hitrustalliance.net.