ASSESSMENTS & CERTIFICATIONS / Services for Efficient TPRM

Accelerate and Scale TPRM with HITRUST Assessment XChange

As more organizations recommend or require HITRUST certification from their vendors, the HITRUST Assessment XChange helps you stay ahead. Choose automated integration with ServiceNow or expert-led support to streamline onboarding, reduce manual effort, and scale assurance with confidence.

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    OVERVIEW

    A Smarter, Scalable Way to Operationalize HITRUST in TPRM

    The HITRUST Assessment XChange (HAX) helps organizations simplify and scale third-party cyber risk management. As more enterprises recommend or require HITRUST certification from their vendors, XChange extends the power of HITRUST with two flexible offerings:

    • ServiceNow integration that automates evidence collection, tracking, and assurance data exchange

    • Expert-led support that augments your team to manage assessments, reviews, and vendor outreach

    Whether you're managing hundreds of vendors or just getting started, XChange reduces friction, improves visibility, and helps you move faster with confidence.

     

    Why it matters:

    • Accelerate vendor validation with automated workflows or hands-on support.
    • Strengthen decisions with structured, verified assurance data you can trust.
    • Improve efficiency by eliminating duplicate evidence requests and tracking tasks.
    • Scale with your program by adapting to your team’s needs and preferred tools.

    Who benefits?

    • Risk and compliance leaders who need to assess and monitor growing vendor ecosystems
    • TPRM teams struggling with slow, manual reviews and communication gaps
    • Organizations requiring automation, expert support—or a combination of both
    • Enterprises adopting HITRUST certification as a standard for third-party assurance
    HITRUST can be used by organizations subject to the Digital Operational Resilience Act (DORA) to enhance their cybersecurity posture, demonstrate compliance, and ensure resilience against cyber threats.
    Digital Operational Resilience Act (DORA)
    BENEFITS

    Achieve More with Less: Certified TPRM at Scale

    Whether you need hands-on support or seamless automation, HITRUST Assessment XChange helps you reduce risk, improve efficiency, and scale vendor management without overloading your team.
    Risk Reduction
    Reduce Cyber Risk with Validated Assurance

    Mitigate exposure with third-party certifications backed by the HITRUST CSF and threat-adaptive updates.

    Growth
    Scale Reviews Without Growing Your Team

    Handle growing vendor volumes using automation through ServiceNow or expert-led services from HITRUST.

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    Accelerate Onboarding and Evidence Collection

    Speed time-to-value with pre-vetted assessments and streamlined information sharing.

    Precision (1)
    Focus Resources Where They Matter Most

    Prioritize high-risk vendors using standardized risk scoring and structured, threat-informed insights.

    Integration with ServiceNow streamlines your TPRM program.
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    HIGHLIGHTS

    How Organizations Simplify TPRM with the HITRUST XChange

    Major Healthcare Network
    Used expert-led HAX to clear a backlog of assessments and cut vendor review time in half.

    Leading Payor Providers
    Integrated HITRUST XChange with ServiceNow to streamline evidence collection and risk scoring for 3,000+ vendors.

    Mid-Sized Tech Firm
    Chose the ServiceNow-integrated model to automate continuous assurance checks and alerts.

    Fortune 500 Enterprise
    Blended both HAX models to tier vendors and allocate TPRM resources more effectively.

    EU-Regulated Financial Institution
    Used HITRUST XChange to centralize validated third-party assurance data and support DORA-aligned oversight of critical ICT vendors across their ecosystem.

    FAQs

    Frequently Asked Questions

    What is the HITRUST Assessment XChange?

    It’s a HITRUST-managed program that simplifies third-party risk management by centralizing and validating vendor assessments—available via a managed service or as an API-enabled ServiceNow solution.

    What’s the difference between the traditional and ServiceNow-integrated versions?

    The traditional model provides expert support from HITRUST to manage vendor outreach and assessment validation. The ServiceNow-integrated version automates evidence intake and validation directly in your own GRC workflows.

    Can we use both approaches?
    Yes. Organizations can use the managed service for high-risk or high-volume scenarios and the ServiceNow integration for scalable automation.
    How does this improve TPRM outcomes?
    The XChange reduces risk by offering access to structured, validated assessment results, eliminating inconsistent reporting and manual follow-ups.

    The Only Certification Proven to Work

    With a 99.41% breach-free rate among HITRUST-certified environments, HITRUST stands alone in cybersecurity assurance. From third-party risk to internal controls, trust the solution that reduces risk — and proves it.

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